Orders that qualify for free shipping will be sent via standard shipping, applicable only to the 48 contiguous states. The shipping carrier may vary based on the weight, size, and delivery address of the package. Please note, free shipping is not available to PO boxes; only physical addresses are eligible. Additional shipping fees may apply for orders shipped to Hawaii, Alaska, and U.S. Territories.
Most products are shipped within 1-3 days of placing an order. However, some products are subject to "Shipping Delays," which are clearly indicated in red text on the product page. While these estimates are conservative to account for the worst-case scenario, delays may occur. Products, especially food items, may be listed with "shipping delays" if they already have a scheduled arrival date at our warehouse. You can cancel your order at any time before it ships for any food, water, or PPE products.
While we understand that a delay is not ideal, rest assured that you will maintain your place in line, and we will deliver your product as soon as possible.
Click here to read about our instructions on returns policies.